Can I just say..............

So, I'm paying for my stuff at the store and I tell the cashier I need to make a return. Here's the actual conversation-

cashier- *ringing my 3 items up* (mascara, bananas, and the new olay face scrubber machine thingy)

me- Hi, good evening. I would like to exchange this (box of hair dye.) *trying to quickly alert her of my exchange as she's racing to hurry and get my things into the bag to therefor have us quickly exist the line*

cashier- Um, ok. *looking confused*

me- So, if I could just use this return as a credit towards my total since I don't have the receipt with me.

cashier- Yeah.......I can return it for you.

me- Yeah, that's what I would like to do. *waiting for her to finish my transaction*

cashier- Ok, but I was suppose to ring this up in the beginning of the transaction not the end.

me- Ooookkaayy, so what are you saying? You just said you could return it for me?

cashier- Yeah, I can return for you......

me- *getting confused and frustrated now*

Anthony- I think she means she can return it by giving you a store credit for future use.

me- Oh, no....I meant I would like to return it and use the credit towards my total, please. *isn't that what I said in the first place??*

cashier- *lets out a big ol siiiiggghhhh* Well, I was suppose to ring it up in the beginning. *as if repeating herself would persuade me into taking a store credit*

me- *now getting irritated by her laziness * Okaaaaay, so then void out the 3 items you rang up and re-ring up my return in the beginning. Isn't that what you're saying??

cashier- *now pissed off at me because I'm having her do 'more' work and starts pounding her key board as if this will help the situation.* hey, whatever relieves her stress I guess. :P She's now siighing with a slight grunt mixed in with it*

cashier-* still pounding keys and grunting* Hold on while I get someone to void these out for me.

me- *thinking in my head- Really?? They don't have the empowerment to void out/off transactions?? Pretty sad if you ask me*

cashier- *shouting across to the other cashier*- 'Debbie!! When you get a chance I need your code to void these out. Sorry to be a pain!!

*hey I'm not dumb. I caught her subliminal message.*

me- *ooohhh, ok. So she wants to be a little smart wench face* Oh! I'm sorry. I wasn't trying to be a pain. I didn't think it was going to be any trouble for you since I'm the only one in line. I totally understand you're in a hurry and have other work to do.....*like being the cashier you are!!!!!!*

cashier- ...............................waits like 30 seconds to reply* ......It's ok.

me- Good. *fake smile*

cashier- *gets the code and redoes my transaction, but now she's practically throwing my merchandise and pounding them into the bag.

me- Again, I apologize for the inconvenience. I didn't know this one return would be so much work for you. *playing a fake empathy role*

cashier-..................*waits 30 seconds again until she replies with*----- Oh, it's fine *in her fake lie*

cashier- You're total is $33.48.

me- *swipes my card*

cashier- hands the receipt to me

me- I receive the receipt and make an attempt to grab my bags. (especially making sure she didn;t squish my bananas.)

cashier- *now contemplating on whether she should end the awkwardness with a fake "goodnight" or "have a good night."

Anthony- Thank you, miss. *grabbing the bags*

cashier- Oh, you're welcome. It was no trouble at all. Have a goodnight. *why is she lying??*

me- *humph, I squeeze out a fake- "you too."*



If this conversation doesn't make sense, I'm sorry. I'm writing out of anger and deep frustration right now. My wrath may need to be cooled down a bit in order to recollect my thoughts. It's just one of those scenarios where you had to be there to get the full picture.

Pretty much lazy lady doesn't want to do my return, assumes I know their transaction policies, and acts like its MY fault I'm unconvincing her because she doesn't have access to the stupid code that screams- we don't trust our associates so they need to be babied with every move they do on the register.

Oh jolly. One of the many "pleasures" of shopping at Wal-Mart. I just don't know which is more enjoyable: The shopping experience, the food, and the "wonderful" customer service they offer or having a cat sink their teeth into me as they are slowly dragging their body down my thigh with their sharp long claws.  .....Hmmm.......I'll have to think about that one............